Course Material

University of Applied Sciences Sralsund, WS 2008/2009
"Attractions and Destinations Management"
Lecturer: André Kretzschmar

(please feel free to contact me via e-mail)


Lecture Content Slides Additional Material

1
Part One
Definition, typology, classification

lecture01.ppt
Case Study "Park Astérix"
1 Page

case01.pdf
Please visit:
http://www.toronto.com/attractions
2
Part One
Role, impact, product, market, and business environment of attractions

lecture02.ppt
3 Part Two
Development of attractions,
Feasibility studies

lecture03.ppt
Case Study "Rio Nuevo"
2 Pages

case02.pdf
Case Study "Tourism Feasibility Study of Monroe, Lee, Arkansas and Phillips couties of eastern Arkansas" 70 Pages
case03.pdf
Please visit:
Statistisches Landesamt M-V (German only)
Please visit:
OSGV - Tourismusbarometer (German only)
4 Part Two
Development of attractions, Feasibility studies, success factors, funding issues

lecture04.ppt
Please visit:
Wenzel & Partner Consulting
5 Part Two
Development of attractions,
Business planning

lecture05.ppt
Business Plan Outline from
northwestengland (www.nwtourism.net)
1 Page

case04.pdf
Case Study "Millenium Dome"
1 Page

case06.pdf
Case Study "Crystal ball gazing"
2 Pages

case07.pdf
Homework
=>>
Case Study
"VisitScotland Business Plan 2004/07"
29 Pages

case05.pdf
Homework
=>>
Case Study
"Tyne & Wear Museums Corporate Plan"
37 Pages

case18.pdf
6
Part Two
Development of attractions,
Project Management

lecture06.ppt
7 Part Three
Management of attractions, Marketing concepts, strategic marketing planning

lecture07.ppt
Case Study "New Country Park"
2 Pages

case08.pdf
8 Part Three
Management of attractions,
Implementation of marketing concepts

lecture08.ppt
Case Study "Branding the Visitor Attraction Experience"
4 Pages

case09.pdf
Case Study "Marketing The Lake District Visitor Centre"
4 Pages

case10.pdf
Homework
completely
Case Study "The Marketing Mix for Museums and Leisure Attractions"
9 Pages

case11.pdf
Homework
chapter
6 and 7
Case Study "Tasmanian Walking Tracks Strategy and Marketing Plan"
248 Pages !!!

case12.pdf
9 Part Three
Management of attractions,
Human Resource Management, Financial Management

lecture09.ppt
Case Study "new horizons - international benchmarking an best practice for visitor attractions"
4 Pages

case13.pdf
10 Part Three
Management of attractions,
Quality Management, Greening of attractions, Visitor Management

lecture10.ppt
Case Study "Performance Management
in Museums"
58 Pages

case14.pdf
Case Study "Enhanced Visitor Management Alternative"
1 Page

case15.pdf
Further Reading
"Sustainable Tourism in Protected Areas"
more than 150 Pages

case16.pdf
11 Essence of slides for exam preparation, but don't rely only on this summary!!!
summary.ppt
12 Extra PPT Exkurs Prof. Hartmut Luft Destinationmanagement
extra.ppt
 
Useful Internet resources

Altis - The Guide to Internet Resources in Hospitality, Leisure, Sport & Tourism
Locum Consulting (please find articles in the "services" section
Lectures

09. Sept
10. Sept
11. Sept
09. Oct 14:00 Exam

for preliminary exam results click here